There is no refund for the rental fee under any circumstances once the costume/jewelry is rented. In case if program is cancelled under any conditions, Swathy’s is not responsible for the cancellation. Rental charges will not be refund.
We provide the costume in whatever sizes and color you asked for. If you provided the wrong sizes or colors, Swathy’s is not responsible for that. We will text you beforehand if the costume you requested is not available, and you can choose a different option
In pictures, there is always going to be a slight difference in color or there might not even be a slight difference depending on the camera quality. Be cognizant of that, and we will notify you if there is a slight difference in color.
Do not alter or launder the costumes in any way unless discussed by Swathy’s.
Return costumes or jewelleries and all items in like condition as it was borrowed. Damage includes stuff like torn, unrepairable condition, etc. If not, Swathy’s may forfeit deposit money depending on the damage of the costumes/jewellry.
Swathy’s is not responsible for lost items.
Keep costumes away from anything capable of leaving a stain such as alta, fake blood, makeup, and permanent ink. If stains do occur, charges will be implemented depending on the stains.
Costumes/jewellery is to be returned to Swathy’s even if costume is in unrepairable condition or returned late. If costume is not returned by the date specified, no matter the condition of the costume, all legal means will be taken to facilitate costume/jewellery return/replacement at renters expense.
For group dances, individual renters need to pick up and return the costumes on time. Swathy’s will not allow one individual to pick up all the group dance costumes and one individual to return all the group dance costumes.
For outside states, the renter needs to pay for shipping both ways: to get the costume and return the costume. Shipping charges will depend on location and weight. Group shipping charges is always cheaper. We usually send the package two days shipping and provide the tracking number once we mail the costume.
We accept the rental and deposit amount by check, direct deposit, or cash.
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